The products are at the center of the company. They focus on customer knowledge and experience. AI intervenes at the center of products. Understanding and exploiting its possibilities and those of the surrounding technology is a priority. Much of our daily digital activities are carried out through AI. “We shape our own tools, so that […]
The nature of the game demands that you use things that you don’t even get a competitive advantage from anymore because everyone else is already using them too. The characteristics that become mandatory, based on an unhealthy conception of competition. They represent side effects of unhealthy competition processes, they create new problems, being the result […]
Many of the organizations that exist today were designed for stability. Therefore, the organization’s immune system wakes up when it detects a foreign element called “change.” Resisting change and enduring risk are the purposes of organizations, that is what they were created for. Putting accelerated thinking into practice means speeding up an organization’s metabolism to […]
AI systems affect everyone differently. First, we describe the various actions we could take. Next, we estimate the benefits and harms that would result from each action. If these are our initial actions, we will calculate the benefits and harms of each one. Everyone should have access to the benefits of AI, while the harms […]
In the first category they are under the control of the participants, In the second category are those that are out of control, but whose outcome we can influence, and In the third category there are consequences that are completely out of control, but that could affect the product. Finally, it is important that attendees […]
The concept of consequence scanning should be part of the AI product development process, taking into account the diverse perspectives of those involved. There are three main questions we aim to answer with a consequence scanning event: What are the intended and unintended consequences of this product or feature? What are the positive consequences we […]
Creating models that provide information for decision making is a tactic that is gaining popularity to align values. A group may experience inconvenience or consequences as a result of its actions. For example: Customers and employees are forced to interact with an artificial intelligence application that evaluates loan applications automatically. A loan application evaluation system […]
If ethics are so complex when we talk about AI, then we must prepare to build minimum ethical products (MEPs). A minimum ethical product should have AI control elements, so as not to lose all the functionality of the product when it is paused due to some situation. The idea is to comply with ethical […]
We build mental models when considering ethical dilemmas. There is an ethical dilemma when you do something and you are actively responsible for it. Global technology cannot be developed using Western philosophy alone. Artificial intelligence causes wicked problems that have many solutions that are not technical, but rather cultural and social. In addition to being […]
